Return, Refund & Cancellation Policy
Return and exchange policy - food products has not any return policy we are making healthy and testy cookies so until today all our new customers review is ( super we didn't eat before like this things, so testy and healthy)
1. Returns and Refunds:
1.1. We offer a 100% satisfaction guarantee. If you are not satisfied with your purchase, you may request a return and refund within 30 days of receiving your order.
1.2. To initiate a return, please contact our Customer Care team through the provided contact information on our website. You will receive instructions on how to return your items.
2. Eligibility for Returns:
2.1. To be eligible for a return and refund, the following conditions must be met:
• The product must be in its original packaging.
• The product must be unused and in the same condition as when you received it.
• A valid proof of purchase is required.
3. Return Process:
3.1. Once your return request is approved, you will receive instructions on how to return the item(s) to us.
3.2. Please pack the item(s) securely to prevent damage during transit.
3.3. You are responsible for the cost of return shipping unless the return is due to our error or a defective product.
4. Refund Processing:
4.1. Once we receive and inspect the returned item(s), we will process your refund within [X] business days. The refund will be issued to the original payment method used for the purchase.
5. Non-Returnable Items:
5.1. Please note that certain items are non-returnable for hygiene and safety reasons. This includes food products, such as our cookies, which cannot be returned once the packaging is opened.
6. Damaged or Incorrect Items:
6.1. If you receive a damaged or incorrect item, please contact our Customer Care team immediately. We will arrange for a replacement or a refund, as applicable, and cover the return shipping costs.
7. Contact Information:
If you have any questions or concerns regarding our Refund and Return Policy, please contact us through the provided contact information on our website.
By placing an order with Swasti Health Foods, you agree to abide by our Refund and Return Policy.
Please customize this text as needed to align with your specific return and refund policies. It's important to communicate your policies clearly to your customers to ensure a smooth and transparent shopping experience. Additionally, consider consulting with legal counsel to ensure compliance with relevant laws and regulations in your jurisdiction.
Cancellation Policy
At Swasti Health Foods, we understand that sometimes plans change. If you need to cancel your order, please review our Cancellation Policy below.
1. Order Cancellation:
1.1. You may cancel your order at any time before it has been shipped. To request a cancellation, please contact our Customer Care team through the provided contact information on our website.
2. Eligibility for Cancellation:
2.1. Orders are eligible for cancellation if they meet the following criteria:
• The order has not been dispatched for shipping.
• The order has not been customized or prepared for shipment.
3. Cancellation Process:
3.1. Once your cancellation request is received and confirmed, we will process the cancellation and issue a full refund to the original payment method used for the purchase.
4. Post-Shipment Cancellations:
4.1. If your order has already been shipped, it is no longer eligible for cancellation. In such cases, please refer to our Refund and Return Policy for further instructions.
5. Contact Information:
If you have any questions or concerns regarding our Cancellation Policy, please contact us through the provided contact information on our website.
By placing an order with Swasti Health Foods, you agree to abide by our Cancellation Policy.
Please adapt and customize this text to match your specific cancellation policies and procedures. Clearly communicating your cancellation policy to your customers is essential to ensure a smooth shopping experience and avoid any misunderstandings. Additionally, consult with legal counsel to ensure compliance with relevant laws and regulations in your jurisdiction.